Delivery & Collection Policy

Delivery And Collection Information

We provide convenient local delivery and collection options for customers ordering freshly prepared meals from Stone Ladle.

1. Delivery Service

Stone Ladle provides local delivery services for customers ordering through our website.

Delivery availability depends on the customer’s location and the service area covered by our kitchen.

2. Delivery Area

Our free local delivery service is available across Shifnal and nearby areas, including Telford, Albrighton, Bridgnorth, Wellington, Shrewsbury, Ironbridge, Madeley and surrounding communities.

Customers can check delivery availability during the ordering process.

3. Free Delivery

We offer free local delivery within our available service area.

Delivery availability may depend on location, order details and local delivery conditions.

4. Order Preparation Time

All meals are prepared after an order has been confirmed.

Preparation time may vary depending on the selected menu items and order volume. Customers can expect meals to be prepared with care before collection or delivery.

5. Delivery Timeframes

Delivery times may vary depending on preparation time, distance and local conditions.

We aim to deliver orders within the selected delivery period and keep customers informed if there are any changes.

6. Collection Service

Customers can choose collection when placing an order online.

Collection orders will be prepared for the selected collection time. Customers are welcome to collect their meals from our location during the arranged period.

7. Delivery Information

Customers are responsible for providing accurate delivery details, including address and contact information.

Incorrect or incomplete information may affect delivery arrangements.

8. Delivery Delays

Occasionally, delivery times may be affected by factors such as order volume, traffic conditions or local circumstances.

If there are significant changes to your order delivery time, our team will provide an update where possible.

9. Group Orders

For larger group orders, customers are welcome to contact our team in advance so we can help arrange suitable meal selections and preparation times.

10. Contact Us

For questions about delivery, collection or your order, please contact us:

AMA LEADERS LTD

Email: food@stoneladle.co.uk

Phone: +44 1952 426 853

Address: 4 Market Place, Shifnal, Shropshire, United Kingdom, TF11 9AZ